All paint boxes that are unopened and unused can be returned for a refund or exchange*.
*Exception:
If a customer selects a specific color shade, that particular paint is not eligible for a refund or exchange.
Procedure:
Customer has to place the refund/exchange request on our CC helpline. Once the return is confirmed by Helpp staff, one of our Partner will come and collect the paint material.
If a customer requests a refund, then refund will be transferred to their bank account in 2 business days.
If an exchange is required, the exchange will be delivered in 24 hours free of charge.